Privacy Policy
Last updated: March 9, 2026
1. Introduction
Tripzio ("we", "our", "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our platform.
2. Data We Collect
- Account data: Name, email address, avatar when you register.
- Booking data: Trip details, booking dates, payment amounts.
- Usage data: Pages visited, features used, device information.
- Cookies: We use essential cookies for authentication and optional analytics cookies with your consent.
3. How We Use Your Data
- To provide and maintain our services
- To process bookings and payments
- To personalize your experience and generate itineraries
- To communicate with you about your account and bookings
- To improve our platform through aggregated analytics
4. Legal Basis (GDPR)
We process your data based on: (a) your consent, (b) the necessity to perform a contract, (c) our legitimate interests, and (d) compliance with legal obligations.
5. Your Rights
Under GDPR, you have the right to access, rectify, erase, port, restrict, and object to processing of your personal data. You can exercise your data export and account deletion rights from your Profile page.
6. Data Retention
We retain your personal data only as long as necessary. When you delete your account, all personal data is permanently removed within 30 days.
7. Data Security
We use industry-standard security measures including encryption in transit (TLS), row-level security policies, and secure authentication protocols.
8. Cookies
We use essential cookies for authentication and session management. Analytics cookies are only enabled with your explicit consent.
9. Third-Party Services
We may share data with trusted third-party service providers who process data on our behalf under strict data processing agreements.
10. Contact Us
For any privacy-related questions, please contact us at privacy@tripzio.com.